Hey there! I am a loooong time lurker in /r/Entrepreneur and already running a small business. But...there´s something more back in my head all the time. I just want to ask the people in here if this kind of service (which is not new on the market) could be succesful.
I started my training and education at a huge luxury hotel about 20 years ago with success. From that day I have worked at many, many hotels, restaurants and more from different categories. From ow budget motels up to 5 stars luxury mansions. From small bed and breakfast hotels up to fine cuisine residents. I have 2 decades of experience in housekeeping, restaurant, service, food and beverage, sales, reservations, check in...everything.
With that background, I think about starting a service for hotels, catering and restaurants. Some kind of "mystery guests".
So...imagine you´re running a hotel and you do not have the time to check your staff. Who could do that for you? My target would be the hotel management...
I could check everything, because I know how it should work. No matter if you want to test the complaints management, stress tests, simple check in / check out, cuisine quality, tidiness...you name it, I check it. Housekeeping, Night Audits, Reservations, Service...
What do you think? Provided that my website is 100% professional, showing absolutely everything the possible client needs to know. Provided that my price is absolutely at the market conditions. Provided that (thanks to mobile) I can deliver some top notch report including photos and everything´s detailed and listed.
So my selling point would be a professional website and my experience of more than 20 years. My wife is also on the ship with the same amount of experience in hotel and restaurant. Also I am a part time nutritionist for three years so even if someone wants to check if his kitchen could handle vegan guests, meat lovers or people with allergies...I can do that! Wanna check if your house is child-friendly? No problem...I got my two kids in my car!
If I start with calling 5 to 6 hotels I know (or even new ones) and provide them a free check to have them as a recommendation...do you think there´s a chance to get that business running? Or is the market full of similar businesses?
Once the "check" or the stay at the hotel is over I could either immediately get in touch with my client and sit together, or I can forward him via email a detailed report. Thanks to iPad and mobile the whole reort could be done in a flash. Including pictures, check lists...everything.
Maybe I should mention that I have worked and trained in germany. I am located in Berlin but would be able to travel all over europe.
Looking forward to hear what you think abuot it! Thanks for reading and have a great weekend!
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